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Is there anything you need to know before the move?

The more information we have about your move, the better it is for both you as the customer and for us who carry out the move. some parts that are extra good to know are: Floor on from and to Elevator yes / no Is there storage? Loading/Unloading distance very important! Parking facilities There are […]

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What if something is damaged during the move?

Please contact our office as soon as possible. Take pictures of the damage and attach them via email along with our damage form In case of claims, we always extend the due date on your invoice by 30 days, contact us if you need a further postponement In accordance with Bohag 2010, our first step […]

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Who do I contact if I have questions before or during the move?

Customer service

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Can I adjust my order after booking?

Yes

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I’m moving between different cities, is there anything special to think about?

Check the unloading address and other important information

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Do you offer relocation abroad?

Yes

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What about documents if I move outside the EU?

The EES agreement and other CMRs, we solve all that for a fee

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How do I book the move?

Via customer service or the website

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What about insurance during storage?

You have your own type of home insurance

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Where do you offer storage?

All our offices

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